Managing electronic government information in libraries : issues and practices
The practice of government public relations
The practice of government public relations
Fundamentals of technical services management (ALA fundamentals series)
Pengantar konsep & teori smart government
Pelayanan publik dan e-government : sebuah teori dan konsep
Public relations issue and crisis management : pendekatan critical public relations, etnografi kritis dan kualitatif
The million-dollar financial services practice : a proven system for becoming a top producer
Branding in governance and public management
Public relations, issue dan crisis management : pendekatan critical public relations, etnografi kritis & kualitatif
Public relation : 101 ide public relation yang mudah dan efektif
Government contracting : promises and perils
Engaging government employees : motivate and inspire your people to achieve superior performance
Auditing and assurance services
Public relations and the social web : how to use social media and web 2.0 in communications
Contemporary issues in public sector accounting and auditing
5-star : programming and services for your 55+ library customers (ALA programming guides)
Virtual reference best practices : tailoring services to your library
Aspek hukum pengadaan barang dan jasa
Public relations cases